Phoenix
Tucson
Mesa
Peoria
602-258-9577
1210 Grand Ave
Phoenix, Arizona 85007
480-835-0088
1023 S Gilbert Rd
Mesa, Arizona 85204
623-486-0292
8736 W Thunderbird Rd
Peoria, Arizona 85381
520-624-9649
2120 N Stone Ave
Tucson, Arizona 85705
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About Us
Return Policy
AtQuality Bumper, customer satisfaction is our #1 priority. We strive to make your ordering experience with us the best it can be, and we'll work hard to keep you satisfied.
SHIPPING POLICY
We ship most in-stock orders within 1 business day from the time of order. Out of stock, special order items, or items drop-shipped by the manufacturer may require additional lead-times for delivery.
We will notify you shortly after we receive your order to confirm any drop-ship or special order status, and to provide you with an estimated date of shipment. On in-stock items shipped via UPS, a tracking # will be sent to you by email from UPS
Please note that the shipping costs shown on our website are for domestic shipments within the 48 contiguous states only.
Please
contact us
for actual shipping charges for orders shipped to Alaska or Hawaii.
We ship 95% of our orders via FedEx.
Some orders are shipped from multiple locations, and may require that we ship items from the same order in more than one box.
Please verify your shipping address before submitting your order
to ensure the fastest possible service.
MERCHANDISE RETURNS
We take every precaution to ensure that your products arrive safely, however if an item is damaged in shipment, please follow the steps below:
If you need to return merchandise,
please
email us
or call our office during our regular business hours (8-5, M-F MST) at (855) 543-3785. Please note that any merchandise returned without prior authorization, or for reasons other than defective or damaged shipments may be subject to a 25% restocking fee.
When returning an item to us, please be sure to pack your item carefully in the original packaging your product arrived in to prevent shipping damage, and to ensure that you receive proper credit for your merchandise.
If a return is requested for reasons other than shipping damages
(ie: customer changes mind), the customer will be responsible for all shipping costs back to Quality Bumper, and item(s) must be returned in their original condition and packaging, complete with all included parts and materials. Merchandise credit will only be issued to customer following receipt of goods by Quality Bumper.
Quality Bumper cannot accept returns on products which are damaged as a result of improper installation or customer abuse.
Return requests must be submitted and all returned items received by Quality Bumper within 30 days from initial receipt of your item(s).
MANUFACTURER WARRANTIES
Allparts are covered by the manufacturer warranties. Manufacturerwarranties vary, and are included with your products. Please review the information you receive with your products for more information.
Customer Service Hours
Monday - Friday:
8 am - 5 pm (MST)
Saturday:
9 am - 1 pm (MST)
Sunday
Closed
Mailing Address
Quality Bumper Co.
1210 Grand Avenue
Phoenix, Arizona 85007
(855) 543-3785
(602) 258-9577 (AZ local)
Quality Bumper - Phoenix
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